Terms and Conditions

 💳 Payment & COD – Frequently Asked Questions (FAQs)

❓ Q: Is Cash on Delivery (COD) available?

A: No, Cash on Delivery is currently not available. All orders must be prepaid via secure online payment methods.

❓ Q: What payment options are accepted at Naturayas®?

A: We offer multiple secure payment methods:

Credit Cards (Visa, MasterCard, RuPay, etc.)
 

Debit Cards (All major Indian banks)
 

UPI-based wallets such as:
 

Paytm
 

PhonePe
 

Google Pay
 

WhatsApp Pay
 

All payments are processed via secure and encrypted payment gateways to ensure 100% transaction safety.

❓ Q: Is it safe to use my debit/credit card on Naturayas.com?

A: Yes, absolutely! All transactions on Naturayas® are powered by PCI-DSS compliant gateways (like Razorpay, PayU, or CC Avenue) and protected by SSL encryption. Your personal and payment data remains completely secure.

❓ Q: I’m facing issues with credit card payment on CC Avenue. What could be the reason?

A: Payment failures may occur due to:

Insufficient funds
 

Bank limits or restrictions on online transactions
 

Incorrect OTP or CVV entry
 

Technical or network interruptions
 

We recommend contacting your bank for clarification or trying a different payment method.

❓ Q: Why was my payment rejected or declined?

A: This may happen due to:

Temporary network or server issue
 

Incorrect card or wallet details
 

Exceeding card limit
 

Blocked international transactions by your bank
 

In such cases, we suggest trying again or contacting Naturayas® Customer Support at info@naturayas.com.